Design leadership for digital systems and experiences.
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About

About

 
 

Kristen Iboi, Design Leader

 
 

Four-time BMO Spotlight Award winner, mentor, lean thinker, and delivery enabler. PSPO-A candidate spring 2026.

Who I Am

I’m a design leader who works at the intersection of design, product, and business, helping organizations build scalable, human-centered digital experiences that support long-term growth.

How I Work

I lead with a consultative, systems-oriented approach. I’m most effective in complex environments where clarity, alignment, and strong operating models are essential. I focus on enabling teams, setting direction, and translating strategy into execution through clear operating models and strong cross-functional alignment.

What I Focus On

  • Design systems and platforms that scale

  • Design maturity and cross-functional collaboration

  • Accessibility and inclusion as standard practice

  • Customer experience aligned with business strategy

Looking Ahead

I’m a lifelong learner, cryptocurrency enthusiast, and proponent of the win-win situation. My interests include emerging technology, systems thinking, and the future of digital experiences, with a focus on how AI can be applied through a Lean lens to enable high-value, human-centered work grounded in ethical and responsible use.

 
 
 
 

© Kristen Jones UX 2026