Kristen Iboi, Design Leader
Four-time BMO Spotlight Award winner, mentor, lean thinker, and delivery enabler. PSPO-A candidate spring 2026.
Who I Am
I’m a design leader who works at the intersection of design, product, and business, helping organizations build scalable, human-centered digital experiences that support long-term growth.
How I Work
I lead with a consultative, systems-oriented approach. I’m most effective in complex environments where clarity, alignment, and strong operating models are essential. I focus on enabling teams, setting direction, and translating strategy into execution through clear operating models and strong cross-functional alignment.
What I Focus On
Design systems and platforms that scale
Design maturity and cross-functional collaboration
Accessibility and inclusion as standard practice
Customer experience aligned with business strategy
Looking Ahead
I’m a lifelong learner, cryptocurrency enthusiast, and proponent of the win-win situation. My interests include emerging technology, systems thinking, and the future of digital experiences, with a focus on how AI can be applied through a Lean lens to enable high-value, human-centered work grounded in ethical and responsible use.
© Kristen Jones UX 2026